Subscription & Cancellation Policy
Clear information about the Ownward Momentum digital service, recurring subscriptions, cancellation path, and case-by-case refund requests.
1. Operator, scope, and support
Ownward Momentum™ is a service offered by Ownward Motive, LLC. The service provides goal-setting and accountability support. This Subscription & Cancellation Policy explains the current subscription, billing, cancellation, and refund process for customers using the service.
For account, access, billing, or refund questions, email ownward-momentum@polsia.app. This is the available support contact; there is no separate contact-page route in the current product.
2. Current offer and first charge
Momentum Pro Monthly is $19/month, billed monthly. Momentum Annual is $149/year, billed annually. Each is a recurring subscription that renews at the selected price until canceled. For these current plans, the first payment is due when you complete hosted checkout.
Hosted checkout displays the selected plan and recurring price before you confirm payment. Paid access begins only after the billing provider confirms successful payment and an active subscription. Review the checkout details carefully before completing payment.
Ownward Momentum is a digital service. No physical product is shipped.
3. Renewal and billing information
The hosted billing provider displays the applicable next charge and current-period information for your account. The full subscription and automatic-renewal terms, including the recurring price and provider-controlled timing, are in the Subscription & Automatic Renewal section of the Terms of Use.
Momentum Annual is $149/year. It renews annually until canceled through the member billing portal.
4. How to cancel
Sign in and choose Review cancellation in Subscription & Billing from the payment-confirmation page or your dashboard. Follow the hosted billing portal's instructions to complete cancellation or make other available billing changes. Cancellation is available at any time through the hosted billing portal. You do not need to provide a reason.
To stop the next renewal, cancel before the renewal date displayed in the hosted billing portal. The hosted billing provider—not the app—controls and displays the effective date of a cancellation, any continued access, and any scheduled future charge shown for your subscription. The app confirms cancellation only when a later provider status check returns canceled. The app does not promise a particular cancellation time, proration result, refund, or continued-access period beyond what that portal displays.
5. Refunds and how to request one
Refund requests are reviewed case by case. Refunds are not categorically excluded, but a request does not guarantee approval. We may consider billing errors, duplicate or unauthorized charges, access problems, timing, provider records, and the terms shown for the offer you purchased. This policy does not limit any rights that cannot be waived under applicable law.
Email ownward-momentum@polsia.app with your name, account email, charge date and amount, receipt or transaction ID, and the resolution you are requesting. Do not send a full card number or other unnecessary payment credentials.
6. Offers and promotions
Any promotion, discount, or alternate price has its own eligibility and terms, which will be displayed before purchase when applicable. The current automatic-renewal terms are maintained in the Subscription & Automatic Renewal section of the Terms of Use.
If more than one description appears, the offer-specific terms displayed in the hosted checkout for the transaction you confirm control that purchase. We do not promise eligibility for a promotion or a particular future offer.
7. AI, professional services, and safety boundaries
AI-supported guidance can be inaccurate or unsuitable and is not professional or emergency advice. For the complete safety boundaries, see the AI & Personal Development Disclaimer.
8. Your responsibilities and billing disputes
You are responsible for your account security, sign-in details, payment information, and decisions you make based on the service. Keep your account information current and contact support promptly if you see an unauthorized charge or cannot access a paid service.
For a billing question, first use the hosted billing portal when it provides the relevant details, then email support with the transaction information above. If a charge remains disputed, you may also use any dispute process available through your payment provider, subject to that provider's rules and applicable law.
9. Policy updates and applicable-law protections
We may update this policy when the offer, billing flow, cancellation process, or legal requirements change. The Last updated date identifies the current published version. Material changes will be presented through an appropriate product or account notice when applicable.
Nothing in this policy removes or limits consumer protections or other rights that apply to you and cannot be waived under applicable law. The current Terms of Use and Privacy Policy provide related service and data-handling information.
Details requiring confirmation
The app does not establish a fixed refund window, proration formula, tax or fee rule, promotion eligibility rule, annual-plan renewal term, governing-law jurisdiction, or support response-time commitment. Those details remain subject to the offer display, owner confirmation, and legal review.
Need to talk through an account or access question?
Email ownward-momentum@polsia.app.